All Systems Operational

Cloud.Local - Your Virtual Data Center Platform ? Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
Cloud.Local - Veeam Backups - Christchurch Operational
Cloud.Local - Management Page - Christchurch Operational
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Solarwinds Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Server Replication (DoubleTake) Platform Operational
Object Storage Platforms Operational
Object Storage - CleverSafe ? Operational
Object Storage - VAST Operational
VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational
Versa VRA - VMWare VM Hosting Platform - Auckland Operational
Versa VRA - VM Management Page - Auckland Operational
Versa VRA - VMWare VM Hosting Platform - Wellington Operational
Versa VRA - VM Management Page - Wellington Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 11, 2025

No incidents reported today.

Jun 10, 2025
T20250522.0041 - Renewal of vCD Certificate - akl01compute.goplanb.cloud
Completed - The scheduled maintenance has been completed.
Jun 10, 19:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 17:00 NZST
Scheduled - Please be advised that Plan B will be performing a certificate update for the Auckland site.
During the renewal process, the Cloud.Local AKL portal will be temporarily unreachable.
May 27, 10:39 NZST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
T20250606.0018 | UFB services interruption - Wellington
Resolved - We have seen our nodes recovering.
Service should have returned or started to return.
Jun 6, 13:06 NZST
Monitoring - We are beginning to observe service restoration and will continue to monitor the situation closely.
Jun 6, 12:31 NZST
Update - We are continuing to investigate this issue.
Jun 6, 11:38 NZST
Investigating - Customers on UFB services in Wellington may be experiencing a loss of service. This appears to be affecting Plan B services, as well as those of other service providers. We are working with our local fibre provider Chorus to determine the root cause of fault and will provide updates here and via normal update channels.
Jun 6, 11:32 NZST
Jun 5, 2025
Hazard Notification | T20250529.0049 - Major Change - Airedale - PDU re-arrangement
Completed - The scheduled maintenance has been completed.
Jun 5, 19:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 17:00 NZST
Scheduled - Relocating server’s power source for our GPU cluster, all servers have two power supplies connected to different power distribution units, this redundancy ensures an online activity, online state on each power supply will be checked prior progressing each move.
Jun 2, 11:44 NZST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Hazard Notification | T20250529.0049 - Major Change - Airedale - PDU re-arrangement
Resolved - This incident has been resolved.
Jun 2, 11:40 NZST
Investigating - Relocating server’s power source for our GPU cluster, all servers have two power supplies connected to different power distribution units, this redundancy ensures an online activity, online state on each power supply will be checked prior progressing each move.
May 30, 19:00 NZST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
May 29, 2025

No incidents reported.

May 28, 2025
Planned Maintenance | T20250512.0070 | Omega Data Centre Generator Load Test - May 2025
Completed - The scheduled maintenance has been completed.
May 28, 14:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 13:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
May 28, 12:52 NZST
Update - We will be undergoing scheduled maintenance during this time.
May 19, 15:21 NZST
Scheduled - Plan B will be conducting the Omega generator load test. It is not envisaged that this test will affect Omega users, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
May 19, 15:20 NZST
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