Partial Outage: Cloud.Local Management Page

Incident Report for PlanB

Resolved

This incident has been resolved.
Posted Feb 10, 2024 - 12:17 NZDT

Update

Customer access to Auckland Cloud Local management has been restored, but there will be a few brief interruptions to the management portal over the weekend as clean-up work is completed.
Posted Feb 09, 2024 - 21:46 NZDT

Update

We are continuing to work on a fix for this issue.
Posted Feb 09, 2024 - 09:23 NZDT

Identified

We are actively collaborating with VMWare to resolve this matter swiftly. In the meantime, for any urgent VM management changes, we kindly ask you to reach out to the Plan B NOC at support@planb.co.nz | 0800 266 864 Option 2. Network connectivity to VM workloads is unaffected.
Posted Feb 09, 2024 - 09:18 NZDT

Investigating

The issue has been identified and a fix is being implemented.
Posted Feb 08, 2024 - 00:00 NZDT
This incident affected: Cloud.Local - Your Virtual Data Center Platform (Cloud.Local - Management Page - Auckland).
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