All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud.Local - Your Virtual Data Center Platform ? Operational
90 days ago
100.0 % uptime
Today
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
90 days ago
100.0 % uptime
Today
Cloud.Local - Veeam Backups - Christchurch Operational
90 days ago
100.0 % uptime
Today
Cloud.Local - Management Page - Christchurch Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Solarwinds Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Server Replication (DoubleTake) Platform Operational
Object Storage Platforms Operational
Object Storage - CleverSafe ? Operational
Object Storage - VAST Operational
VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational
Versa VRA - VMWare VM Hosting Platform - Auckland Operational
Versa VRA - VM Management Page - Auckland Operational
Versa VRA - VMWare VM Hosting Platform - Wellington Operational
Versa VRA - VM Management Page - Wellington Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Maintenance | T20241205.0043 | Data Centre SGS Generator Load Test - 17 December 2024 Dec 17, 2024 17:00-21:00 NZDT
Plan B will be conducting a generator load test at the SGS data centre. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Posted on Dec 09, 2024 - 12:33 NZDT
Past Incidents
Dec 12, 2024

No incidents reported today.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
QoS changes to core network AKL-WHG
Completed - The scheduled maintenance has been completed.
Dec 6, 22:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 22:00 NZDT
Scheduled - "We're making changes to our QoS configuration to solve a corner case that could affect voice, video and data services when the network experiences nonstandard high levels of traffic".
Nov 29, 17:35 NZDT
Dec 5, 2024
QoS changes to core network AKL internal
Completed - The scheduled maintenance has been completed.
Dec 5, 22:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:00 NZDT
Scheduled - "We're making changes to our QoS configuration to solve a corner case that could affect voice, video and data services when the network experiences nonstandard high levels of traffic".
Nov 29, 17:35 NZDT
Dec 4, 2024
QoS changes to core network HLZ-AKL
Completed - The scheduled maintenance has been completed.
Dec 4, 22:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 NZDT
Scheduled - "We're making changes to our QoS configuration to solve a corner case that could affect voice, video and data services when the network experiences nonstandard high levels of traffic".
Nov 29, 17:35 NZDT
Dec 3, 2024
QoS changes to core network WLG-HLZ
Completed - The scheduled maintenance has been completed.
Dec 3, 22:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 22:01 NZDT
Scheduled - "We're making changes to our QoS configuration to solve a corner case that could affect voice, video and data services when the network experiences nonstandard high levels of traffic".
Nov 29, 17:34 NZDT
T20241125.0080 | Planned Maintenance | vCloud Director upgrades - Auckland
Completed - The scheduled maintenance has been completed.
Dec 3, 22:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 17:00 NZDT
Scheduled - Plan B Engineers will perform maintenance on the Cloud.Local Auckland platform to ensure continued service availability.

Access to the Cloud.Local management web portal will be intermittently affected during the maintenance.
Nov 26, 11:04 NZDT
FortiManager Issue
Resolved - Customers have been informed via standard e-mail notification channels
Dec 3, 11:43 NZDT
Investigating - We are currently experiencing an issue with FortiManager and our Networks Engineering team are actively investigating. We are working to resolve this as quickly as possible. Further updates will be provided as new information becomes available.

Thank you for your patience.
Oct 25, 11:24 NZDT
Dec 2, 2024
QoS changes to core network CHC-WLG
Completed - The scheduled maintenance has been completed.
Dec 2, 22:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 NZDT
Scheduled - "We're making changes to our QoS configuration to solve a corner case that could affect voice, video and data services when the network experiences nonstandard high levels of traffic".
Nov 29, 17:33 NZDT
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

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