All Systems Operational

Cloud.Local - Your Virtual Data Center Platform ? Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Cloud.Local - Hosting - Christchurch Operational
Cloud.Local - Veeam Backups - Christchurch Operational
Cloud.Local - Management Page - Christchurch Operational
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Solarwinds Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Server Replication (DoubleTake) Platform Operational
Object Storage Platforms Operational
Object Storage - CleverSafe ? Operational
Object Storage - VAST Operational
VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational
Versa VRA - VMWare VM Hosting Platform - Auckland Operational
Versa VRA - VM Management Page - Auckland Operational
Versa VRA - VMWare VM Hosting Platform - Wellington Operational
Versa VRA - VM Management Page - Wellington Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance | T20250616.0039 | Cloud.Local - AKL Jul 7, 2025 17:00 - Jul 8, 2025 00:00 NZST

Planned maintenance required in our Cloud.Local Auckland portal to apply security patches.
Access to Cloud.Local portal will be interrupted while this activity it's in progress, customers self-service capabilities will be unavailable, i.e.: update VMs, console access, etc
Posted on Jun 24, 2025 - 17:36 NZST
Jul 7, 2025

No incidents reported today.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Planned Maintenance | T20250616.0034 | Cloud.Local WLG
Completed - The scheduled maintenance has been completed.
Jul 3, 22:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 17:00 NZST
Scheduled - Planned maintenance required in our Cloud.Local Wellington portal to apply security patches.
Access to Cloud.Local portal will be interrupted while this activity it's in progress, customers self-service capabilities will be unavailable, i.e.: update VMs, console access, etc.
Jun 24, 18:05 NZST
Jul 2, 2025
Planned Maintenance | T20250611.0024 | Cloud.Local - CHCH
Completed - The scheduled maintenance has been completed.
Jul 2, 22:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:00 NZST
Scheduled - Planned maintenance required in our Cloud.Local Christchurch portal fix the Vulnerability reported by the Vendor.
Access to Cloud.Local portal will be interrupted while this activity it's in progress, customers self-service capabilities will be unavailable, i.e.: update VMs, console access, etc.
Jun 24, 16:14 NZST
Jul 1, 2025

No incidents reported.

Jun 30, 2025
T20250630.0061 - P1 - Voice issues are occurring for 2degrees/vocus
Resolved - Affected services have now been restored.
PlanB NOC is monitoring the situation.
In case of further issues please contact NOC.
Jun 30, 15:11 NZST
Investigating - This is still under investigation.
Legacy voice services inbound on 2Degrees & Vocus are still experiencing issues.
Jun 30, 15:09 NZST
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Planned Maintenance | T20240604.0090.004 | Tarndale Generator Load Test - June 2025
Completed - The scheduled maintenance has been completed.
Jun 28, 14:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 10:00 NZST
Scheduled - Plan B will be conducting the Tarndale Data Centre generator load test. This is a quarterly check, required for the DC Maintenance Checks.
It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Jun 18, 14:41 NZST
Jun 27, 2025
Planned Maintenance | Tawa Data Centre Generator Test | T20250617.0013
Completed - The planned maintenance for the Tawa generator load test has been cancelled - a new schedule will be provided once dates are confirmed
Jun 27, 21:21 NZST
Update - Due to illness, the Tawa generator load test has been postponed. A new date will be confirmed.
Jun 27, 20:38 NZST
Scheduled - Plan B will be conducting the Tawa Data Centre’s 4 Monthly generator load test. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.

While the DC load is being handled by the generator, we will be carrying out 6 monthly maintenances on UPS A and B.
Jun 18, 12:54 NZST
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

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