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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Summary of change:
Upgrade Veeam Cloud Connect to version 12.1
The following software needs to be upgraded.

Upgrade Veeam Backup & Replication to version 12.1 - Current build 12.0.0.1420 P20230718, New build 12.1.0.3208_20231130
Upgrade Veeam One to version 12.1- Current build 12.0.0.2498, New build 12.1.1.56_20240116

While the upgrade is in progress, no backup data will be received through Cloud Connect.

The start time in the outage notification is purposely set 1 hour before the scheduled upgrade time so that the service can be put into maintenance mode to allow backup jobs for existing connections to complete.

Business reason for change:
The upgrade contains new features and bug fixes which will help improve the stability of the platform.

Posted on Apr 17, 2024 - 12:02 NZST
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 14:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 10:30 NZST
Scheduled - Plan B will be conducting a generator load test at the SGS data centre. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Apr 4, 15:12 NZDT
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Completed - The scheduled maintenance has been completed.
Apr 4, 16:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 15:00 NZDT
Scheduled - Plan B will be implementing an urgent hotfix upgrade for the Office 365 Backup service to address an issue introduced by Microsoft, resulting in failed mailbox backups.

Throughout the maintenance period, backup and recovery functionalities will be temporarily inaccessible.

Apr 4, 14:19 NZDT