PlanB Status

All Systems Operational

Cloud.Local - Your Virtual Data Center Platform Operational

Cloud.Local - Hosting - Auckland Operational

Cloud.Local - Veeam Backups - Auckland Operational

Cloud.Local - Management Page - Auckland Operational

Cloud.Local - Hosting - Wellington Operational

Cloud.Local - Veeam Backups - Wellington Operational

Cloud.Local - Management Page - Wellington Operational

Cloud.Local - Hosting - Christchurch Operational

Cloud.Local - Veeam Backups - Christchurch Operational

Cloud.Local - Management Page - Christchurch Operational

Network Services Operational

PlanB Core Network Operational

Guardian Base - Shared Hosted Firewall Operational

Guardian Extend - Highly Redundant Shared Hosted Firewall Operational

Residential Internet Operational

Business Internet Operational

Solarwinds Network Monitoring Operational

FortiManager Management Page Operational

ICONZ - Shared Hosting Firewall Operational

Cellular - 3g/4g Primary and Backup Operational

Voice Platforms Operational

Hosted Voice - CTX (Access4) Operational

Hosted Voice - CTX (Fusion PABX) Operational

Dedicated SIP Trunk Operational

Data Centers Operational

Airedale Data Centre Operational

Albany Data Centre (ALDC) Operational

Christchurch SGS Data Centre Operational

Tarndale Data Centre Operational

Tawa Data Centre Operational

Omega Data Centre Operational

Backup Platforms Operational

Online Backup (CommVault) - Fully Managed Backups Operational

Online Snapshot Platform - Fully managed Shadow Protect backups Operational

Managed Veeam Platform - Fully Managed Veaam Backups Operational

Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational

Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational

Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational

Server Replication (DoubleTake) Platform Operational

Object Storage Platforms Operational

Object Storage - CleverSafe Operational

Object Storage - VAST Operational

VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational

Versa VRA - VMWare VM Hosting Platform - Auckland Operational

Versa VRA - VM Management Page - Auckland Operational

Versa VRA - VMWare VM Hosting Platform - Wellington Operational

Versa VRA - VM Management Page - Wellington Operational

Other Internet Services Operational

DNS Services Operational

Windows IIS Web Hosting Operational

Linux Based Web Hosting Operational

Email - Mailbox Hosting - IMAP / POP3 Operational

Email - SMTP - Mail Sending Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

T20250407.0030 - Upgrade Auckland Workload vCenter kt101-w-vc01 to 8.0.U3c Apr `22`, `2025` `17:00`-`22:00` NZST

Access to the Cloud.Local management portal will be intermittently unavailable during the maintenance window, affecting self-service capabilities i.e.: update VMs, console access, etc.
This will impact management capabilities only. All VMs and networking will remain online.
Posted on Apr 07, 2025 - 16:43 NZST

T20250409.0027 - AKL Workload ESXi host upgrade to 8.0 U3c Apr `23`, `2025` `10:00` - Apr `24`, `2025` `16:00` NZST

Plan B will perform ESXi upgrades on Cloud.Local Auckland site.

No impact is expected. All Vm’s and Network will be operational during the upgrade
Posted on Apr 10, 2025 - 17:17 NZST

Past Incidents

Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

T20250408.0045 - WLG Workload ESXi host upgrade to 8.0 U3c

Completed - The scheduled maintenance has been completed.
Apr 17, 17:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:00 NZST

Scheduled - Plan B will perform ESXi upgrades on Cloud.Local Wellington site.

No impact is expected. All VM’s and Network will be operational during the upgrade
Apr 10, 17:16 NZST

Apr 16, 2025

T20250403.0104 - Upgrade Wellington Workload vCenter kt201-w-vc01 to 8.0.U3c

Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 NZST

Scheduled - Access to the Cloud.Local management portal will be intermittently unavailable during the maintenance window, affecting self-service capabilities i.e.: update VMs, console access, etc.
This will impact management capabilities only. All VMs and networking will remain online.
Apr 7, 16:42 NZST

T20250408.0051 - CHCH ESXi WLD host upgrade to 8.0 U3c

Completed - The scheduled maintenance has been completed.
Apr 16, 17:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 NZST

Scheduled - Plan B will perform ESXi upgrades on Cloud.Local Christchurch site.

No impact is expected. All Vm’s and Network will be operational during the upgrade
Apr 10, 17:14 NZST

Apr 15, 2025

T20250407.0023 - Upgrade Christchurch Workload vCenter kt301-w-vc01 to 8.0.U3c

Completed - The scheduled maintenance has been completed.
Apr 15, 22:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 17:00 NZST

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

T20250327.0031 - Minor Change - Datacentre services - SGS Generator load test

Completed - The scheduled maintenance has been completed.
Apr 9, 21:30 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:30 NZST

Scheduled - Plan B will be conducting our quarterly SGS data centre generator load test. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Mar 28, 16:32 NZDT

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

T20250407.0030 - Upgrade Auckland Workload vCenter kt101-w-vc01 to 8.0.U3c Apr 22, 2025 17:00-22:00 NZST

T20250409.0027 - AKL Workload ESXi host upgrade to 8.0 U3c Apr 23, 2025 10:00 - Apr 24, 2025 16:00 NZST

Past Incidents

T20250407.0030 - Upgrade Auckland Workload vCenter kt101-w-vc01 to 8.0.U3c Apr `22`, `2025` `17:00`-`22:00` NZST

T20250409.0027 - AKL Workload ESXi host upgrade to 8.0 U3c Apr `23`, `2025` `10:00` - Apr `24`, `2025` `16:00` NZST