PlanB Status

All Systems Operational

Cloud.Local - Your Virtual Data Center Platform Operational

Cloud.Local - Hosting - Auckland Operational

Cloud.Local - Veeam Backups - Auckland Operational

Cloud.Local - Management Page - Auckland Operational

Cloud.Local - Hosting - Wellington Operational

Cloud.Local - Veeam Backups - Wellington Operational

Cloud.Local - Management Page - Wellington Operational

Network Services Operational

PlanB Core Network Operational

Guardian Base - Shared Hosted Firewall Operational

Guardian Extend - Highly Redundant Shared Hosted Firewall Operational

Residential Internet Operational

Business Internet Operational

Solarwinds Network Monitoring Operational

FortiManager Management Page Operational

ICONZ - Shared Hosting Firewall Operational

Cellular - 3g/4g Primary and Backup Operational

Voice Platforms Operational

Hosted Voice - CTX (Access4) Operational

Hosted Voice - CTX (Fusion PABX) Operational

Dedicated SIP Trunk Operational

Data Centers Operational

Airedale Data Centre Operational

Albany Data Centre (ALDC) Operational

Christchurch SGS Data Centre Operational

Tarndale Data Centre Operational

Tawa Data Centre Operational

Omega Data Centre Operational

Backup Platforms Operational

Online Backup (CommVault) - Fully Managed Backups Operational

Online Snapshot Platform - Fully managed Shadow Protect backups Operational

Managed Veeam Platform - Fully Managed Veaam Backups Operational

Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational

Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational

Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational

Server Replication (DoubleTake) Platform Operational

My CSP Portal Operational

Object Storage Platforms Operational

Object Storage - CleverSafe Operational

Object Storage - VAST Operational

VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational

Versa VRA - VMWare VM Hosting Platform - Auckland Operational

Versa VRA - VM Management Page - Auckland Operational

Versa VRA - VMWare VM Hosting Platform - Wellington Operational

Versa VRA - VM Management Page - Wellington Operational

Other Internet Services Operational

DNS Services Operational

Windows IIS Web Hosting Operational

Linux Based Web Hosting Operational

Email - Mailbox Hosting - IMAP / POP3 Operational

Email - SMTP - Mail Sending Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Tawa Data Centre Generator Load Test | T20231123.0012 Dec 2, 2023 08:00-12:00 NZDT

Update - We will be undergoing scheduled maintenance during this time.
Nov 24, 2023 - 15:19 NZDT

Scheduled - Plan B will be conducting a Tawa Data Centre generator load test. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Nov 24, 2023 - 13:38 NZDT

Planned Outage | T20231113.0004 | 3G/4G Data Migration Dec 5, 2023 11:30-13:30 NZDT

Transitioning 4G connectivity to 60AIRE-PE-2 to handle increased customer base in addition to being situated closer to the 4G handover point.

Outage up to 30 minutes to 4G services during outage window.
Posted on Nov 25, 2023 - 07:48 NZDT

Past Incidents

Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

T20231115.0024 | Tarndale Data Centre UPS Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 15:10 NZDT

Verifying - Verification is currently underway for the maintenance items.
Nov 27, 15:10 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:02 NZDT

Update - Change window date and time updated
Nov 21, 09:02 NZDT

Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 08:59 NZDT

Scheduled - Plan B will be conducting UPS Maintenance across Tarndale UPS’s to ensure reliable operations. It is not envisaged that this upgrade work will affect customers. All dual fed IT load will be protected by a sister UPS while the maintenance is being carried out. All IT devices will be additionally protected by the generator for the duration of the change.
Nov 21, 06:38 NZDT

T20231031.0022 | Major Change | Configure EVPN VRF Auto Target at ALDC

Completed - The scheduled maintenance has been completed.
Nov 27, 00:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 NZDT

Scheduled - Plan B will be performing routine maintenance to optimize EVPN functionality. No impact expected.
Nov 15, 18:04 NZDT

Nov 26, 2023

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.