All Systems Operational
Cloud.Local - Your Virtual Data Center Platform ? Operational
Cloud.Local - Hosting - Auckland Operational
Cloud.Local - Veeam Backups - Auckland Operational
Cloud.Local - Management Page - Auckland Operational
Cloud.Local - Hosting - Wellington Operational
Cloud.Local - Veeam Backups - Wellington Operational
Cloud.Local - Management Page - Wellington Operational
Network Services Operational
PlanB Core Network Operational
Guardian Base - Shared Hosted Firewall Operational
Guardian Extend - Highly Redundant Shared Hosted Firewall Operational
Residential Internet Operational
Business Internet Operational
Solarwinds Network Monitoring Operational
FortiManager Management Page Operational
ICONZ - Shared Hosting Firewall Operational
Cellular - 3g/4g Primary and Backup Operational
Voice Platforms Operational
Hosted Voice - CTX (Access4) Operational
Hosted Voice - CTX (Fusion PABX) Operational
Dedicated SIP Trunk Operational
Data Centers Operational
Airedale Data Centre Operational
Albany Data Centre (ALDC) Operational
Christchurch SGS Data Centre Operational
Tarndale Data Centre Operational
Tawa Data Centre Operational
Omega Data Centre Operational
Backup Platforms Operational
Online Backup (CommVault) - Fully Managed Backups Operational
Online Snapshot Platform - Fully managed Shadow Protect backups Operational
Managed Veeam Platform - Fully Managed Veaam Backups Operational
Veeam Cloud Connect (VCC) - Off Site Repository For Veeam Backups Operational
Microsoft 365 Backup Platform - Fully Managed Office 365 Backup Solution Operational
Snapshot Cloud Platform - Off Site Repository For Shadow Protect Backups Operational
Server Replication (DoubleTake) Platform Operational
My CSP Portal ? Operational
Object Storage Platforms Operational
Object Storage - CleverSafe ? Operational
Object Storage - VAST Operational
VRA (Versa) - VMWare Hosting Platform - (Our Historic VM Hosting) Operational
Versa VRA - VMWare VM Hosting Platform - Auckland Operational
Versa VRA - VM Management Page - Auckland Operational
Versa VRA - VMWare VM Hosting Platform - Wellington Operational
Versa VRA - VM Management Page - Wellington Operational
Other Internet Services Operational
DNS Services Operational
Windows IIS Web Hosting Operational
Linux Based Web Hosting Operational
Email - Mailbox Hosting - IMAP / POP3 Operational
Email - SMTP - Mail Sending Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Nov 24, 2023 - 15:19 NZDT
Scheduled - Plan B will be conducting a Tawa Data Centre generator load test. It is not envisaged that this test will affect customers, as the generator will supply power requirements during the test. Should the generator fail during the test period, UPS power will be provided while mains power is immediately restored.
Nov 24, 2023 - 13:38 NZDT
Transitioning 4G connectivity to 60AIRE-PE-2 to handle increased customer base in addition to being situated closer to the 4G handover point.

Outage up to 30 minutes to 4G services during outage window.

Posted on Nov 25, 2023 - 07:48 NZDT
Past Incidents
Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Completed - The scheduled maintenance has been completed.
Nov 27, 15:10 NZDT
Verifying - Verification is currently underway for the maintenance items.
Nov 27, 15:10 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:02 NZDT
Update - Change window date and time updated
Nov 21, 09:02 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 08:59 NZDT
Scheduled - Plan B will be conducting UPS Maintenance across Tarndale UPS’s to ensure reliable operations. It is not envisaged that this upgrade work will affect customers. All dual fed IT load will be protected by a sister UPS while the maintenance is being carried out. All IT devices will be additionally protected by the generator for the duration of the change.
Nov 21, 06:38 NZDT
Completed - The scheduled maintenance has been completed.
Nov 27, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 NZDT
Scheduled - Plan B will be performing routine maintenance to optimize EVPN functionality. No impact expected.
Nov 15, 18:04 NZDT
Nov 26, 2023
Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.